 | Why is the background of the members chat window is gray? |  |
 | It sounds like your java isn't up to date. Please visit java.com to download the latest java softare allowing you to view the chat applet. |
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| What browser should I be using for the members area? |  |
| Internet Explorer works best with our members area, but it also works well with Firefox and Camino for Mac users. |
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| Why can't I view the cam window is in the members chat room? | |
| First press the refresh button. If that doesn't bring up the cam image, make sure you have the latest version of Flash (see our downloads section). If that still doesn't solve your issue, make sure no firewall or virus software is preventing you from vi |
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| Why is the model stuck on my cam window in the members chat room? | |
| Please click the refresh link above the cam window. If it remains stuck, either the model isn't on or you lost connection. |
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| What is that pop up window asking for "permission" when I open the chat room? | |
| You can safely say yes to this request. If you don't grant these permissions, the applet will not load. |
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| I don't know/remember my password, what should I do? | |
| First visit http://www.SiteInQuestion.com/ClientSupport/SelfHelp1.php for example if you're having problems with CamWithHer, you'd proceed to http://www.CamWithHer.com/ClientSupport/SelfHelp1 |
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| Why aren't my login credentials working? | |
| The most common reasons for failed logins are:
1. You have failed to login too many times in a row.
After failing to login multiple times in a row, your account will be locked for ten minutes. After ten minutes, open a new browser and try again with t |
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| How do I cancel my membership? | |
| Please visit the CCBill Support Center to cancel your membership. |
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| How do I upgrade my forum account? | |
| If you're a member, you may upgrade your forum account to veteran status. For camwithher.com please click here and for camwithhim.com (guyswithcams.com) please |
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| Why wont my downloaded archive play? | |
| You may use any flv player to stream the download on your computer. We recommend using FLV Player. Please visit our download section to download FLV Player. |
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